Shipping & Delivery
Christmas Cut Off
To guarantee your order arrives in time for Christmas, please place your order by the below dates to avoid delays:
For VIC, NSW, ACT, SA & QLD
Standard: 17 December 2024 11:59pm AEDT
Express: 20 December 2024 11:59pm AEDT
For WA, NT, TAS & NZ
Standard: 15 December 2024 11:59pm AEDT
Express: 17 December 2024 11:59pm AEDT
Domestic Shipping
Orders under $98.99 | Orders over $99 | |
Standard Shipping | $9.95 | FREE |
Express Shipping | $14.95 | $14.95 |
We offer free standard shipping on all Australian orders over $99; Australian orders below this value are charged at a flat rate of $9.95. Your products are shipped from our warehouse in Victoria. Standard Shipping orders will be dispatched from our warehouse within 5-7 business days, and Express Shipping orders will be dispatched within 1-3 business days.
Please note: In busy trading periods, orders may take longer due to high volumes. Once dispatched with Australia Post, expected delivery times for each region are as follows:
Standard Shipping Times
- VIC: 2-5 business days
- NSW, ACT, SA & QLD metro and most regional areas: 3-7 business days*
- WA, NT, TAS: 3-10 business days*
Express Shipping Times
- VIC: 1-2 business days*
- NSW, ACT, SA & QLD metro & most regional areas: 1-3 business days*
- WA, NT, TAS: 2-5 business days*
*Outer-regional areas may experience slightly longer shipping times.
All orders are sent as Authority to Leave by Australia Post. If you are not home at the time of delivery, Australia Post will leave it in a safe place if there is one available. Volley does not take responsibility for instances of theft.
New Zealand Shipping
For NZ Shipping we use Australia Post International. We offer free standard shipping on all NZ orders over $119.95; NZ orders below this value are charged at a flat rate of $14.95 (AUD). Products are shipping from Melbourne, Australia and will be delivered in 10-15 business days, depending on region. In busy trading periods, orders may take longer due to high volumes.